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Latest Cumulus MX V4 release 4.0.1 (build 4023) - 16 May 2024
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
CMX unresponsive
Moderator: mcrossley
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- Posts: 1832
- Joined: Sat 17 Dec 2011 11:55 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 x64
- Location: Dorset - UK
- Contact:
CMX unresponsive
My website went down and after emailing the host, they told me that it's server maintenance. I didn't get any correspondence telling me this happened.
Anyway, I cannot connect to CMX from my web browser since my site went down. It's dead and nothing is being logged.
No CPU is being used, so it hasn't locked up.
Anyway, I cannot connect to CMX from my web browser since my site went down. It's dead and nothing is being logged.
No CPU is being used, so it hasn't locked up.
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- Posts: 355
- Joined: Wed 31 Dec 2008 1:56 pm
- Weather Station: Vantage Pro2 Plus Daytime FARS
- Operating System: Windows 11 Pro Version
- Location: Poole, Dorset UK
- Contact:
Re: CMX unresponsive
I have the same problem, who is your host company ?
It isn't Host Presto by any chance ?
Cumulus MX is working ok, however, Cumulus MX
cannot upload to the web server..
I did not receive any warning of this, from the company.
It isn't Host Presto by any chance ?
Cumulus MX is working ok, however, Cumulus MX
cannot upload to the web server..
I did not receive any warning of this, from the company.
Mike
OS : Windows 11 Professional
Weather Station : Davis Vantage PRO2 Plus Daytime Far's
Cumulus MX v.4.0.1 build 4023
https://branksomeweather.co.uk
OS : Windows 11 Professional
Weather Station : Davis Vantage PRO2 Plus Daytime Far's
Cumulus MX v.4.0.1 build 4023
https://branksomeweather.co.uk
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- Posts: 1832
- Joined: Sat 17 Dec 2011 11:55 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 x64
- Location: Dorset - UK
- Contact:
Re: CMX unresponsive
Yep.
I was told that services would be down for 10 minutes. It was in fact, 1 hour and 28 minutes.Apologies if you haven't received any email. We've created an announcement for all clients although it looks like your account might have been excluded from the list.
Hostpresto really are crap.
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- Posts: 355
- Joined: Wed 31 Dec 2008 1:56 pm
- Weather Station: Vantage Pro2 Plus Daytime FARS
- Operating System: Windows 11 Pro Version
- Location: Poole, Dorset UK
- Contact:
Re: CMX unresponsive
I couldn't agree more....well said !!
Mike
OS : Windows 11 Professional
Weather Station : Davis Vantage PRO2 Plus Daytime Far's
Cumulus MX v.4.0.1 build 4023
https://branksomeweather.co.uk
OS : Windows 11 Professional
Weather Station : Davis Vantage PRO2 Plus Daytime Far's
Cumulus MX v.4.0.1 build 4023
https://branksomeweather.co.uk
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- Posts: 1832
- Joined: Sat 17 Dec 2011 11:55 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 x64
- Location: Dorset - UK
- Contact:
Re: CMX unresponsive
Mine is obviously back up and running again.
When I sent a web ticket asking why my service was down, I got a blunt reply saying there was an announcement in the client area.
I said that I don't go there several times a day just to find out if server maintenance is going to take place..
Anyway, CMX simply died on me due to the server going offline. I had to force close it. It stopped logging any information and didn't do anything.
When I sent a web ticket asking why my service was down, I got a blunt reply saying there was an announcement in the client area.
I said that I don't go there several times a day just to find out if server maintenance is going to take place..
Anyway, CMX simply died on me due to the server going offline. I had to force close it. It stopped logging any information and didn't do anything.
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- Posts: 1832
- Joined: Sat 17 Dec 2011 11:55 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 x64
- Location: Dorset - UK
- Contact:
Re: CMX unresponsive
Went offline again for ten minutes. CMX died again..
There's obviously a problem with it on the latest version, as it's never done that before.
That's the very last thing it logs before it becomes unresponsive.
There's obviously a problem with it on the latest version, as it's never done that before.
Code: Select all
2024-01-10 21:59:38.990 RealtimePHP[6]: General error uploading to realtime.xml - Exception Type: System.InvalidOperationException
Message: There were not enough free threads in the ThreadPool to complete the operation.
2024-01-10 21:59:38.990 RealtimePHP[6]]: General Error uploading to realtime.xml - There were not enough free threads in the ThreadPool to complete the operation.
- ConligWX
- Posts: 1673
- Joined: Mon 19 May 2014 10:45 pm
- Weather Station: Davis vPro2+ w/DFARS + AirLink
- Operating System: Ubuntu 24.04 LTS
- Location: Bangor, NI
- Contact:
Re: CMX unresponsive
is this using php uploads? i use ftp and cmx still runs when my web server is down or being updated. it may grumble at the ftp connect being down but doesn't crash..
Regards Simon
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
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- Posts: 1832
- Joined: Sat 17 Dec 2011 11:55 am
- Weather Station: Davis Vantage Pro2
- Operating System: Windows 11 x64
- Location: Dorset - UK
- Contact:
Re: CMX unresponsive
It is.
But I have never had CMX die on me when my website has gone down for whatever reason, and it's happened a lot (my host going down)
It's the first time this has happened, and I only upgraded to the latest version yesterday.
It doesn't crash per se, you can't access the dashboard and it stops doing all tasks, including logging. CPU usage is 0. I have to shut it down and restart it.
Last edited by Mapantz on Wed 10 Jan 2024 10:49 pm, edited 1 time in total.
- ConligWX
- Posts: 1673
- Joined: Mon 19 May 2014 10:45 pm
- Weather Station: Davis vPro2+ w/DFARS + AirLink
- Operating System: Ubuntu 24.04 LTS
- Location: Bangor, NI
- Contact:
Re: CMX unresponsive
Hopefully Mark can identify the issue quickly a get a fix out soon.
Regards Simon
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
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- Posts: 725
- Joined: Thu 20 Aug 2020 8:35 am
- Weather Station: Davis VP2 Plus
- Operating System: RPiv4 64bit Linux 12 Bookworm
- Location: Jersey Channel Islands
- Contact:
Re: CMX unresponsive
I changed from HostPresto in August to tsoHost and have had no issues with server drop outs at all.
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- Posts: 26
- Joined: Sat 14 Nov 2009 12:34 pm
- Weather Station: Vantage pro+
- Operating System: RPi3 Model 3 running Buster
- Location: Clifton, Beds
- Contact:
Re: CMX unresponsive
I had the same issue here, uploads to MySQL stopped at 20:14 and all logging on CMX stopped at 20:33.
I'm also using php uploads. Only moved to Host Presto in December as my last host was so expensive.
Logs attached
I'm also using php uploads. Only moved to Host Presto in December as my last host was so expensive.
Logs attached
You do not have the required permissions to view the files attached to this post.
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- Posts: 3403
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: CMX unresponsive
My website went down at 18:17GMT yesterday and I spotted it around 21:00. I raised a ticket with HostPresto which was answered inside 15 mins.
They said the servers were down for upgrading and would be back online once completed. Service resumed around 22:15.
They did say there was a notice in the Client Area which I eventually found. If my site goes down again that’s the first place I’ll check.
I’m running Cumulus 1 so not related to CMX. I find HostPresto an excellent company. Better to do maintenance with downtime limited to a few hours than not bother and potentially offline for far longer.
They said the servers were down for upgrading and would be back online once completed. Service resumed around 22:15.
They did say there was a notice in the Client Area which I eventually found. If my site goes down again that’s the first place I’ll check.
I’m running Cumulus 1 so not related to CMX. I find HostPresto an excellent company. Better to do maintenance with downtime limited to a few hours than not bother and potentially offline for far longer.
- ConligWX
- Posts: 1673
- Joined: Mon 19 May 2014 10:45 pm
- Weather Station: Davis vPro2+ w/DFARS + AirLink
- Operating System: Ubuntu 24.04 LTS
- Location: Bangor, NI
- Contact:
Re: CMX unresponsive
I use uptimerobot as notification if my web server is down. The free version checks every 5 minutes that the site is contactable.
Regards Simon
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
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- Posts: 26
- Joined: Sat 14 Nov 2009 12:34 pm
- Weather Station: Vantage pro+
- Operating System: RPi3 Model 3 running Buster
- Location: Clifton, Beds
- Contact:
Re: CMX unresponsive
Thanks ConligWX I'll give that a go.
- ConligWX
- Posts: 1673
- Joined: Mon 19 May 2014 10:45 pm
- Weather Station: Davis vPro2+ w/DFARS + AirLink
- Operating System: Ubuntu 24.04 LTS
- Location: Bangor, NI
- Contact:
Re: CMX unresponsive
no probs. if you install the app on your phone you'll also get push notifications of any outage.
Regards Simon
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0
https://www.conligwx.org - @conligwx
Davis Vantage Pro2 Plus with Daytime FARS • WeatherLink Live • Davis AirLink • PurpleAir • CumulusMX v4.0.0